9) User Content & Testimonials
With your permission, we may feature testimonials or success stories. You can withdraw consent, and we will remove or update future uses where feasible (prior distributions may persist).
↑ Back to top1) Scope & Definitions
This policy applies to visitors, students, and customers who interact with Droid Skool services, including our website, masterclasses, webinars, downloads, newsletters, and community channels.
- “We/Us/Our”: Droid Skool, owned and operated by Nikkhil Rai.
- “You/User/Student”: Any individual using our Services.
- “Services”: Site content, learning materials, classes, coaching, community groups, and related tools.
- “Personal Data”: Any information relating to an identified or identifiable individual.
- “Processing”: Operations performed on Personal Data (collection, storage, use, sharing, etc.).
- “Controller/Processor”: We act as Controller; some vendors act as Processors.
2) What Data We Collect
- Identity & Contact: Name, email, phone/WhatsApp, country/time zone.
- Education & Interests: Skill level, goals, topic preferences, assignments/submissions where applicable.
- Transactional: Product purchased, billing name, invoice details (no full card/bank details on our servers).
- Usage & Technical: IP, device, OS, browser, pages visited, session metadata, referral sources.
- Marketing Preferences: Subscription status, communication choices, engagement.
- Community Interactions: Messages you send to us (email/WhatsApp), group membership metadata.
- Support: Help requests, feedback, bug reports, satisfaction ratings.
We do not intentionally collect sensitive categories (e.g., health data). Please avoid sharing such information with us.
↑ Back to top3) How We Collect Data
- Direct: Forms, registrations, emails, WhatsApp, chat, feedback.
- Automated: Cookies, pixels, local storage for analytics, preferences, and security.
- Third-Party: Payment processors, analytics providers, ad platforms, email service providers.
4) Lawful Bases & Purposes
We rely on Contract, Consent, Legitimate Interests, and Legal Obligations depending on context.
| Purpose | Data Categories | Lawful Basis | Typical Retention |
|---|---|---|---|
| Provide classes, downloads, certificates, community access | Identity, contact, education, usage | Contract / Legitimate Interests | Duration of service + up to 6 years for records |
| Customer support & service improvement | Identity, contact, support, usage | Legitimate Interests | Up to 3 years from last interaction |
| Payments & invoicing | Transactional, billing identifiers | Contract / Legal Obligation | As required by tax/accounting laws (often 5–8 years) |
| Email/newsletter & WhatsApp updates | Identity, contact, preferences | Consent / Legitimate Interests (soft opt-in where applicable) | Until you unsubscribe/opt-out or account closure |
| Analytics, security & fraud prevention | Technical, usage | Legitimate Interests | 12–24 months (aggregated/anonymized thereafter) |
| Remarketing & ads measurement | Usage, cookie/pixel identifiers | Consent (where required) | Per cookie lifespan or until withdrawn |
6) Analytics, Ads & Tracking
We may use analytics (e.g., Google Analytics/Tag Manager) and ad pixels to understand performance and reach interested learners. Reports are often aggregated. Where required, we seek consent before setting non-essential cookies.
You can use browser settings, private browsing, or opt-out tools provided by analytics/ad platforms. We respect “Do Not Track” where feasible, though it is not universally supported.
↑ Back to top7) Email, SMS/WhatsApp & Community Communications
- Transactional: Service notices, receipts, class reminders.
- Marketing: Tips, newsletters, offers—sent with your consent or as allowed via soft opt-in. Unsubscribe anytime from the message footer or by contacting us.
- WhatsApp Community: Member names and phone numbers may be visible within WhatsApp. Adjust your WhatsApp privacy settings as desired. You can leave the group at any time.
8) Payments
Payments are processed by third-party Payment Processors. We do not store full card/bank details on our servers. Billing information is retained as required by applicable laws.
↑ Back to top10) Children’s Privacy
Our Services are not directed to children under 13 (or the local equivalent). If you believe a child provided Personal Data to us, please contact us so we can delete it.
↑ Back to top11) International Data Transfers
Your data may be processed in other countries. We apply appropriate safeguards (e.g., contractual commitments) and vendor due diligence to protect your data.
↑ Back to top13) AI & Automation
We may use AI assistants to draft content, support responses, or personalize learning recommendations under human oversight. We do not make solely automated decisions that produce legal or similarly significant effects. You may opt out of personalized marketing profiles by contacting us.
↑ Back to top14) Security
We use technical and organizational measures (e.g., encryption in transit, access controls). No method is 100% secure, but we strive to protect your data and review practices periodically.
↑ Back to top15) Data Retention
We keep Personal Data only as long as needed for the purposes described or as required by law, after which we delete or anonymize it.
↑ Back to top16) Your Rights
Global rights (plain English)
- Access, rectify, or delete your Personal Data.
- Restrict or object to certain processing.
- Data portability (copy of your data in a common format).
- Withdraw consent where processing relies on consent.
- Lodge a complaint with a relevant authority.
India – DPDP Act (2023)
You can request access, correction, erasure, and grievance redressal. Write to info@droidskool.com. We generally aim to respond within 15 days unless law requires sooner.
EU/UK – GDPR/UK GDPR
You have rights under GDPR/UK GDPR including access, rectification, erasure, restriction, portability, and objection. If applicable, you may contact your local supervisory authority.
California – CCPA/CPRA
California residents may have rights to know, delete, correct, and opt out of sale/share of personal information, without discrimination for exercising rights.
How to exercise your rights: Email info@droidskool.com with the subject “Privacy Request”. We may ask for information to verify your identity.
↑ Back to top17) Grievance & Contact
Primary contact: info@droidskool.com | +91 7090570901
Attention: Privacy Team – Droid Skool
We aim to respond within 15 days in India and within 30 days elsewhere unless law requires sooner.
↑ Back to top18) Third-Party Links
Our site may link to external websites. Their privacy practices are governed by their own policies. Please review those policies when you visit third-party sites.
↑ Back to top19) Changes to this Policy
We may update this policy from time to time. Material changes will be noted on this page and, where appropriate, communicated via email or in-product notice. The “Effective Date” and “Last Updated” above reflect the most recent version.
↑ Back to top20) Region-Specific Addenda (Short)
- India (DPDP 2023): Rights to access, correction, erasure, grievance redressal. Contact us per the details above.
- EU/EEA & UK (GDPR/UK GDPR): Rights include access, rectification, erasure, restriction, portability, objection, and complaint to a supervisory authority.
- California (CCPA/CPRA): Rights to know, delete, correct, opt-out of sale/share; no discrimination for exercising rights.
21) Accessibility & Plain Language
We aim to make privacy information clear and accessible. If you need this policy in a simpler format or with assistive support, please email info@droidskool.com.
This page is for informational purposes and is not legal advice.
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